Price Guarantee - You get the lowest prices at HelloSkin!

If you, against all expectations, find a similar product at a lower price at a competing online store in the UK, we will immediately match the price.

Please notice that the competitor needs to be a UK online seller, since we do not compare prices with foreign retailers. We compare with the total price including delivery and other additional costs. 

We are very reasonable

Although we could argue that the competitor's service does not match ours, you can always expect fair consideration. If a competitor’s offer is somewhat comparable, we will match their price.

How to do it

  1. You find the same product at a cheaper price on another UK web store
  2. Copy the web address that links to the product
  3. Notify us about the cheaper price by sending us the link

Send the link in an email to us with the subject: “Price match”

Send the email to:

We will change our price, so you can purchase the product online at the cheapest possible price and still enjoy our high level of service.

Send the price match here >>>

Conditions for price match

Our price match guarantee covers competitors in the UK. Price match is only valid on the day of purchase and is based on price + shipping + extra fees, which entails the total price you have to pay to get the product delivered to your door.

The price match guarantee does not apply if one or more of the following circumstances apply to the web shop offering a cheaper price.

  1. The web shop does not deliver to the UK
  2. The product is for sale in a limited quantity or for a limited time
  3. In the case of discontinued or returned products
  4. In the case of obvious pricing errors
  5. The web shop does not have the product in stock
  6. The web shop is not based in UK


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